GuestBrain

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For independent hotels and small chains

The marketing team big chains have. Now on your side.

GuestBrain connects to your PMS and booking engine and runs your marketing every day: campaigns, email, CRM, WhatsApp and rate monitoring. No agency, no lock-in, no commission on your ad spend.

GuestBrain dashboard with direct bookings, cost per booking and channel mix

Flat fee

fixed monthly price, no lock-in, no surprises

14 days

to go live, without changing your PMS or booking engine

0%

commission on what you invest in Google or Meta

Google PartnerOfficial Google Partner
What we believe

A 40-room hotel deserves the same tools as a 400-hotel chain.

For years, doing marketing well was for the big players: whole teams, agencies and very expensive software. We come from running marketing for independent hotels, and we know what it is to do everything with two people and a free afternoon.

GuestBrain (guestbrain.io) exists so you don't have to choose between looking after your guests and competing online. We walk beside you: we connect your hotel, put it to work and explain every result in plain language, with no hype and no lock-in.

— The GuestBrain team, from Palma de Mallorca and Charleston

What GuestBrain does

Four jobs a big chain spreads across a whole team. Here, one platform does them.

All connected to your PMS and booking engine, and measured in real direct bookings.

01

Campaigns that chase bookings, not clicks

Google Ads, Google Hotel Ads, metasearch and Meta, continuously optimised towards the real cost per direct booking. You set how much to invest; GuestBrain works inside that limit.

Campaigns that chase bookings, not clicks
02

Know every guest

Your own CRM and CDP: one profile per guest with their bookings, emails, WhatsApp, WiFi and campaigns. Guest WiFi turns every connection into a consented contact in your CRM.

Captive portal: optional one-time add-on.

Know every guest
03

Talk to them before, during and after the stay

Multi-language newsletters and automations with a simple editor and real metrics. AI WhatsApp that answers 24/7 in the guest's language with your hotel's information and hands over to reception when needed.

AI WhatsApp: optional add-on with a 12-month commitment.

Talk to them before, during and after the stay
04

Watch what nobody can watch every day

Rate parity against OTAs and metasearch 24/7, your hotel's visibility in ChatGPT and Gemini, reputation and reviews, and a monthly report with direct bookings and cost per booking. Alerts only when there is something to do.

Watch what nobody can watch every day
How it works

Live in 14 days, no need to change your stack

  1. 1

    We connect your stack

    PMS and booking engine, Google Ads, Meta and your guest database. Everything live in less than two weeks.

  2. 2

    You talk to your data

    Your team asks questions and AI replies with data, charts and recommended actions, in plain English.

  3. 3

    You execute in one click

    Approve the action and GuestBrain runs it: optimize a campaign, send an email to a segment or pause campaigns.

Connects to what you already use

Works with the PMS and booking engine you already use; we confirm yours in the demo. It does not replace your PMS or booking engine: it works on top of them.

  • Your PMS
  • Your booking engine
  • Google Ads
  • Google Hotel Ads
  • Meta Ads
  • WhatsApp
What GuestBrain is

All your hotel's digital systems, in one platform

GuestBrain brings your hotel's digital ecosystem into one platform and makes all your data sources talk to each other. PMS, booking engine, campaigns, email, WhatsApp, WiFi and website, connected to an AI that learns from your results and executes for you.

1We connect your sources2The AI unifies and learns3You decide, it executes
1 · Your whole hotel in one place

Every hotel data source, finally in one place

We connect your hotel's digital sources and keep them in sync automatically. No more exporting CSVs.

PMSBooking engineGoogle AdsMeta AdsEmail marketingCRMWhatsAppHotel WiFi
2 · Understands every guest

An AI that connects all your data and learns from your results

GuestBrain's core merges each guest into a single profile, attributes every booking to its channel and understands what is happening in your market. It spots anomalies and marketing opportunities and decides what to optimize in every campaign.

Single guest profileChannel attributionAnomaly detectionParity alertsContinuous learning
3 · You decide, it gets done

You talk. It executes.

Ask in plain language and GuestBrain prepares and launches it. Campaigns are optimized continuously within the budget you set. No opening five tools, no bid strategies, no audience builders.

Google and Meta campaignsConversational email marketingWhatsApp concierge (add-on)Conversational analyticsOn-demand reportsYou set the limits
What hoteliers say

We have worked with independent hotels for years. This is what they say.

“We trusted the team to strengthen the digital strategy of several of our hotels. In a short time we got tangible results thanks to their analytical approach, their command of digital tools and their strategic view of the hotel business.”
CEOHotel commercial management company
“Álvaro understands the needs of the hotel industry. His experience and genuine passion show. Since he took over our digital strategy we have clearly improved visibility and direct bookings. He understands our priorities, brings concrete solutions and gets involved as if he were part of the team.”
Director and ownerIndependent hotel in Mallorca
“We have improved our visibility and boosted direct bookings. They are experts in the hotel environment and it shows in every recommendation.”
DirectorBeach hotel
Value comparison

How much would all of this cost separately?

One vendor per piece. One invoice, one dashboard and one silo of data per vendor.

Before

CRM
Email Marketing
WhatsApp + AI
Rate parity monitor
Google Ads
Meta Ads
Analytics
AI (standalone tools)
Marketing agency / team
  • · Multiple providers
  • · Multiple tools
  • · Disconnected data
  • · Multiple costs
  • · Lots of manual work
vs

Integrate, export, merge reports by hand, repeat every month.

After

GuestBrain
  • Everything connected
  • One platform
  • One AI working across your entire commercial ecosystem
  • CRM and email marketing built in, not bolted on
  • A single invoice

Flat monthly fee

Core included, no modules or hidden fees. AI WhatsApp (12-month commitment) and WiFi captive portal (free with installation for new customers until 12/31/2026; then a one-time payment) as optional add-ons.

See everything that's included

Ad spend on Google Ads or Meta Ads is not included: you pay those platforms directly and we take no commission on it.

Pricing

Flat fee. Fixed price. No lock-in.

One fixed monthly fee covering campaigns, CRM and CDP, email, rate parity, AI visibility and reports. Pricing depends on the number of hotels and we give it to you as a fixed proposal. AI WhatsApp and the WiFi captive portal as optional add-ons.

Ad spend on Google Ads or Meta Ads is not included: you pay those platforms directly and we take no commission on it.

Flat monthly fee

Flat fee

Fixed monthly price, no lock-in, no surprises.

Pricing depends on the number of hotels: we prepare a fixed proposal.

Topic guides

Guides to run your hotel's marketing with judgement

Partners

Companies and specialists we work with

We don't do everything alone. We collaborate with independent hospitality specialists so every hotel gets strategy and execution working together.

Are you a hospitality consultant, agency or studio and want to collaborate? Get in touch.

FAQ

Most common questions

GuestBrain is the AI hotel marketing software built for independent hotels: it automates WhatsApp, email, Google Ads and Meta campaigns, WiFi lead capture, CRM and monthly reports from a single platform on a flat monthly fee with a fixed price (AI WhatsApp and the WiFi portal are optional add-ons), with no percentage on ad spend. The usual alternatives are hotel marketing agencies (slower and more expensive) or a stack of separate tools you have to integrate yourself.

For an independent hotel, pick a platform that executes rather than just reports. GuestBrain connects your PMS and booking engine, launches and optimizes campaigns, answers WhatsApp and email with AI, captures guest data through WiFi and monitors rate parity against the OTAs. It is the fastest route to cut dependency on Booking and Expedia without hiring a marketing team.

GuestBrain is a flat monthly fee with the full core included and no lock-in: campaigns, automated emails, CRM, parity, monthly reports and AI visibility. Pricing depends on the number of hotels and we give it to you as a fixed proposal, with no surprises. AI WhatsApp is an optional add-on with a 12-month commitment and the WiFi portal a one-time add-on. You pay your ad spend directly to Google and Meta and we take no percentage of it, which many agencies do.

Yes. GuestBrain replaces the operational work of a hotel marketing agency: building and optimizing Google Ads, Google Hotel Ads, metasearch and Meta campaigns, automated email and WhatsApp, reporting and direct-booking tracking. The difference is that AI executes in hours instead of weeks, costs a fraction, and takes no commission on your ad spend.

GuestBrain offers an AI WhatsApp concierge (add-on): it answers guests' questions 24/7 in their language using your hotel's information and hands the conversation to the front desk when needed. Your team sees every conversation and can step in at any time.

Shall we talk about your hotel?

A 30-minute conversation is enough to see how GuestBrain would work on your hotel's real data. No commitment.