Captive portal with consent
Guests access the WiFi through a portal that collects their contact details and their explicit consent to marketing communications.
WiFi lead capture for hotels
Many guests who connect to your WiFi aren't in your database, especially those who booked through an OTA or travel as companions. With GuestBrain's captive portal, every connection can become a consented contact inside your CRM.
Straight into your CRM
Each contact goes into your CRM, in the guest's profile and without duplicates.
Ready for your marketing
Consented contacts can be included in your newsletters and segments by behavior, origin or language, with easy GDPR-compliant unsubscribe.
Business impact
Built for measurable organic and direct growth
- Turn WiFi connections into first-party contacts
- Explicit consent on every signup
- Contacts merged into the guest profile
- Less dependence on OTA audiences
- Optional one-time add-on
Frequently asked questions
Does it work with any router or WiFi network?
It depends on the hotel's network, so it is reviewed before installation.
Is capturing data over WiFi legal?
Yes, as long as consent is explicit and informed. That's why the portal asks for consent at signup and every send includes an unsubscribe option.
What do I do with those contacts?
They go into your CRM and you can include them in your newsletters and segments, in their language and respecting each person's consent.
How much does it cost?
The WiFi captive portal is an optional one-time add-on, separate from the GuestBrain flat monthly fee. Ask for a proposal and we will give you a fixed price.
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