Hotel AI software

Hotel AI software

GuestBrain is hotel AI software focused on marketing: it unifies the hotel's digital ecosystem (PMS, booking engine, email, WhatsApp, WiFi and campaigns) and runs marketing like a team would, priced per hotel with no percentage of ad spend.

Unified guest data

A built-in CRM and CDP with one profile per guest that recognises them across channels, connected to the PMS and booking engine you already use.

Marketing run by AI

Multi-language newsletters, pre-stay and post-stay automations, continuous Google Ads and Meta Ads optimization for cost per booking, and attribution of every booking to its channel.

Monitoring and answers

Parity monitoring against OTAs, reputation metrics, anomaly detection, visibility in ChatGPT, Gemini and Claude, and an assistant that answers with your data.

Business impact

Built for measurable organic and direct growth

  • Hotel CRM and CDP
  • GDPR-compliant email marketing
  • Optimized Google Ads and Meta Ads
  • Real booking attribution
  • Parity and reputation monitoring
  • AI WhatsApp and WiFi portal as add-ons

Frequently asked questions

Is this a generic chatbot?

No. It is a hotel marketing platform that includes a conversational assistant connected to your hotel's real data, plus CRM, email, campaigns and alerts.

Which hotels fit best?

Independent hotels and small chains that want big-chain marketing tools without building an in-house team.

Does it replace my PMS or channel manager?

No. GuestBrain is not a PMS, booking engine, channel manager or revenue management system. It works on top of them.

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