An AI concierge on WhatsApp
Answers questions 24/7 in the guest's language using the hotel's information, and hands the conversation to a person when needed.
AI for guest communication
Every guest expects fast answers and messages that fit them. GuestBrain (guestbrain.io) uses AI to reach them over WhatsApp and email, connected to your PMS and booking engine.
Email and newsletters with AI
Segments by behavior, origin and language, automates pre-stay and post-stay sends, and measures real opens, clicks and bounces.
With the guest's real data
Personalizes every message with the guest's real data. Consent-aware, with easy GDPR-compliant unsubscribe.
Business impact
Built for measurable organic and direct growth
- WhatsApp and email with AI
- Personalized messages for every guest
- Automatic multi-language
- 24/7 answers with handoff to a person
- Consent and unsubscribes managed
Frequently asked questions
Does it replace my front-desk team?
No. It takes repetitive questions off their plate and answers instantly; when a conversation needs a person, it passes to your team.
Which languages does it support?
The WhatsApp concierge replies in the guest's language, and emails are sent automatically in each contact's language.
Is everything included in the subscription?
Email, newsletters and automations are. The AI WhatsApp concierge is an optional add-on.
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