An AI concierge over WhatsApp
Answers questions 24/7, knows the hotel context and escalates to a person when needed.
AI for guest communication
Every guest expects fast answers and messages that fit them. GuestBrain (guestbrain.io) uses AI to reach them over WhatsApp, email and chat, with data from your PMS and booking engine.
Email and newsletters with AI
Segments by behavior and language and sends the right message at the right time, with real open and click metrics.
With the guest's real data
Integrates (read-only) with Mews and other PMS and booking engines to personalize every message. GDPR-compliant and consent-aware.
Business impact
Built for measurable organic and direct growth
- WhatsApp, email and chat with AI
- Personalization with PMS data
- Automatic multi-language
- 24/7 answers with human control
Frequently asked questions
Does it replace my front-desk team?
No. It removes repetitive work and answers instantly; your team steps in where it adds value.
Which languages does it support?
It detects and answers in the guest's language; email is sent automatically per language.
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