We're building the hotel AI we wished we had
GuestBrain is a solution created by a team with extensive experience in major hotel chains like Iberostar and Bahía Príncipe, and booking engines like Roiback. It was born from a simple observation: independent hotels lose margin to OTAs every day, and existing tools are too fragmented, too expensive or too generic. We've been building our own project for 4 years.
Give independent hotels back control of their distribution, marketing and profitability. Do it with vertical conversational AI, not with yet another dashboard.
By 2030, no independent hotel should depend on OTAs for more than 50% of bookings. Any GM should be able to ask their data in plain language and get an informed decision in seconds.
What we stand for
GDPR first
Data in the EU, encrypted, owned by the hotel. We never use guest data to train generic models.
Explainable AI
Every recommendation comes with its reasoning. No black box. The revenue manager keeps the final word.
Hospitality vertical
We don't sell a ChatGPT wrapper. We build for PMS, OTAs, parity and compset.
Independents first
Our customers are boutique hotels and mid-size chains, not mega-groups. We design for small teams.
The team behind it
GuestBrain combines three profiles that rarely overlap in one team: revenue managers with 10+ years of operational experience in major chains like Iberostar and Bahía Príncipe, AI engineers with applied machine learning backgrounds and hotel marketing consultants who have managed more than 200 accounts at booking engines like Roiback. We have offices in Charleston (South Carolina) and Palma de Mallorca. We operate across EMEA, Latam and the United States. We've been working on this project for 4 years.
Methodology
Before writing a line of code we built the platforms we now automate. We spent five years running revenue and campaigns by hand for our clients, spotting patterns, recurring mistakes and opportunities. GuestBrain is the distillation of that learning into product.
Backing
GuestBrain is backed by a team with over a decade in the industry, having worked at major chains like Iberostar and Bahía Príncipe, and at booking engines like Roiback. 200+ hotels advised, 7 mid-size chains as customers and a distributed team across Charleston (South Carolina) and Palma de Mallorca.
Want to work together?
We start with a 30-minute demo on your hotel's real data.